The Plug merch

The Plug Loyalty Program

The Plug Rewards is our customer loyalty program designed to reward customers every time they shop.

Members earn 1 point for every $1 spent & double points on the weekends, making every $1 spent worth 2 points Shop. Earn. Get Rewarded.

The Plug dispensary exterior

How It Works

1. SHOP

Make a purchase at The Plug and earn points on every eligible dollar spent.

2. EARN

Earn 1 point for every $1 spent, including tax.

Points can also be earned when purchasing discounted or promotional items.

3. REDEEM

Every 100 points = $1 in rewards.

Once a customer has at least 100 points, available rewards can be redeemed toward an eligible purchase.

There is a $1 minimum redemption, equivalent to 100 points.

Plug Rewards

EARNING POINTS

Members earn: 1 point for every $1 spent & double points on the weekends, making every $1 spent worth 2 points

Points are earned on:

  • Product purchases
  • Discounted products
  • Promotional products
  • Applicable taxes included in the final transaction total

Points earned from a transaction are added to the member’s loyalty balance for use on a future transaction.

*There is no expiration date on earned points.

Man riding bike wearing The Plug merch

REDEEMING REWARDS

Customers may redeem previously earned points during their current transaction.

Minimum Redemption: 100 points / $1 reward

Rewards may be combined with other eligible discounts and promotions.

IMPORTANT REDEMPTION RULE

Points earned during the current transaction cannot be redeemed toward that same transaction.

For example, if a customer enters checkout with 500 existing points, they may redeem those points during the purchase.

Any additional points earned from that purchase are added to their account after the transaction and become available for redemption on their next purchase.

PROGRAM RULES

REWARDS FAQ